Cancellation policy
Purchase Options & Cancellation Policy
At Locanut, we offer flexible purchasing options to enhance your shopping experience. Below, you’ll find details on how to modify or cancel subscription-based or pre-order purchases.
Subscriptions
- When you purchase a subscription, you will receive recurring deliveries based on the selected duration and frequency.
- Your payment details will be securely stored and automatically charged for each scheduled delivery unless you opt for prepaid billing.
- Some subscriptions may auto-renew at the end of their term. If you do not wish to continue, you may cancel at any time.
- You can manage or cancel your subscription through the link in your order confirmation email.
Pre-Orders
- Pre-orders allow you to purchase an item before it is in stock or officially released.
- Depending on the product, we may charge no payment, a partial deposit, or the full amount at checkout.
- Once your order is fulfilled, the remaining balance (if applicable) will be charged.
- You may cancel a pre-order that has not yet been fulfilled. However, if the order has already shipped, our Return & Refund Policy applies.
For further assistance, please contact us at connect@locanut.com. See our Return & Refund Policy for more details on eligibility and processing.