Frequently Asked Questions
Yes, our kitchen maintains a 100% gluten-free environment.
While our kitchen isn’t dairy-free, dairy is only used when specified and requested by the customer. You can find one dairy item in our menu, which is Grass-Fed Beef Cheese Burger. We also offer garlic grass-fed butter as a mix in option, and cheeses as add-ins.
All our house-made items are free from seed oils.
We exclusively use cold-pressed single-sourced extra virgin Italian olive oil for cooking. For baking, we use cold-pressed extra virgin coconut oil.
Our dressings and sauces primarily feature extra-virgin Italian olive oil. Aioli is made with cold-pressed avocado oil.
There’s no added sweeteners in any of our food. We do include unrefined sweeteners like honey, maple syrup, and other clean paleo and keto-approved sweeteners in our baked goods, and some of our sauces. For detailed information check our nutrition page.
We source the finest ingredients to ensure every bite is nutritious and delicious. This includes grass-fed meats, hormone-free organic poultry, and pasture-raised eggs.
Our menu features high-quality, responsibly sourced seafood. We currently use Halibut that is wild caught off the coast of Nova Scotia, and Wild Mexican Blue Shrimp, along with seasonal wild-caught King Salmon from Buena Vista Seafood. Since wild fish seasons fluctuate, the species we serve may vary. Check with us for updates as we adjust based on seasonal availability.
We take every precaution to ensure a safe dining experience for our guests with allergies. However, our facility processes ingredients including eggs, nuts, shellfish, and other common allergens. While we follow strict protocols to minimize cross-contamination, we cannot guarantee the absence of trace allergens. Please add your allergens to notes when ordering!
Detailed nutrition and ingredient information is available here.
Yes — we currently ship non-perishable items like snacks and pantry staples across the U.S. We’re working on expanding to ship meals and perishable items soon.
Yes! You can download the Locanut app to easily browse our menu, place orders, and manage your loyalty rewards.
You can find the app on both the App Store (iOS) and Google Play (Android) — just search for "Locanut NYC".
You earn 1 point for every $1 spent, and 100 points = $5 off. You also get bonus points at sign-up and a special birthday treat during your birth month.
Please note, loyalty points can only be used when ordering directly through our website or Locanut app.
